Installation and Setup Hub

Your Ziply Fiber Installation Appointment

Need to change a scheduled appointment? If you need to change or cancel an installation that’s less than 24 hours from now, connect with us in Chat or call to change your appointment time. Otherwise you can change your installation appointment by logging into your account. Click edit next [...]

Ziply Fiber Router Setup – Connect to WiFi

If you received a new or upgraded router,  this page offers instructions for setting up your internet services. If you’re a new customer with a scheduled installation, our technician will set up your Ziply Fiber router during the installation appointment. Set up your Fiber Internet [...]

System Recommendations for Fiber Internet

Whether you use Chrome, Firefox, Safari, or Edge to browse the internet, check that you’re using the most up-to-date version of your browser. To get the most from your fiber internet, your devices should meet the recommended specifications below. For Windows 64-bit Windows 10 Pro  [...]

Connecting to WiFi

You can connect any WiFi-capable device to your Ziply Fiber wireless network. Settings and menu options are different depending on a device’s make, model and operating system. Refer to manufacturers’ instructions for finding a wireless signal and connecting to it from your smartphone, computer, [...]

WiFi Performance Tips

Use these tips to get the most from your wireless network. Understand your equipment Keep devices current and secure Ziply Fiber equipment includes a combined modem and wireless router that connects smart devices like computers, tablets, watches and smartphones to the internet. We support [...]