If you're moving, upgrading equipment or canceling a service, use this page to return equipment to Ziply Fiber within 45 days of your service change to avoid unreturned equipment fees.

  1. Find your equipment using the tables below. If you don't see your equipment here, see Equipment Recycling and Disposal.
  2. Complete a Ziply Fiber Return form to create a free UPS shipping label or QR barcode online. Have your Ziply Fiber account number handy.
  3. Pack your equipment in your own suitable cardboard box and affix the UPS return label to your package or have the QR code ready for UPS personnel to print a label.
  4. Take the box to an authorized UPS retail location near you - https://locations.ups.com.


Router  Nokia XS-2426X-A $300
Router  TP Link AXE300 $300
Router  Zyxel EX7710-B0 $300
Router  Commscope NVG448B $100
Router  Commscope NVG448BQ $100
Router  Commscope NVG443B $100
Router  Commscope NVG578HLX $100
WiFi Extender  Commscope X5001/X5042 $100
WiFi Extender  Nokia Beacon 6 $100
SD WAN  Nokia NSG-C601 $200
SD WAN  Nokia NSG-E206 $500
SD WAN  Nokia NSG-E306 $1,200
SD WAN  Nokia NSG-X620 $2,600
SD WAN  Nokia NSG-X640 $5,200 
SD WAN  Nokia NSG-X200 $2,600
SD WAN  Nokia NSG-X $5,200 


Adtran TA908E Gen 3 $1,100
Adtran TA916E Gen 3 $1,650
Adtran TA924E Gen 3 $200
ALGO 8180 IP Speaker $240
Cisco ISR4331-SEC/K9 $2,200
Cisco ISR4431-SEC/K9 $7,100
Cisco ISR4451-SEC/K9 $8,500
Mediatrix C710LP $200
Mediatrix C711LP $250
Polycom CCX 400 $150
Polycom CCX 500 $200
Polycom CCX 600 $300
Polycom Obi 300 $100
Polycom Obi 302 $100
Polycom Obi 312 $100
Polycom Soundstation 6000 $500
Polycom VVX311 $100
Polycom VVX501 $200
Polycom VVX601 $300
Yealink CP920 $275
Yealink CP960 $325
Yealink T43U $90
Yealink T46U $130
Yealink T48U $180
Yealink W56 $100
Yealink W59R $140
Yealink W60 Package $110
 Grandstream  HT812  $50
 Grandstream  HT814  $100
 Grandstream  HT818  $150
Still need help? Call 1.866.699.4759

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