Contact Ziply Fiber Customer Service


For immediate assistance, chat or call us at the phone numbers below.



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*Chat with customer service representatives 7am - 7pm PST



Technical assistance is available 24 hours a day, 7 days a week via phone or chat. Please reach out at any time.

Residential customer service
1.866.MYZIPLY (1-866-699-4759)
8am - 7pm PST, Monday - Friday
8am - 6pm PST, Saturday - Sunday


Business customer service
1.866.ZIPLY88 (1-866-947-5988)
8am - 5pm PST, Monday - Friday
9am - 3pm PST, Saturday


Bill payment mailing address
Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416

Online bill payment
Pay your bill online anytime.
Log in to your Ziply Fiber account
Create a Ziply Fiber account

Phone bill payment
8am – 5pm PST, Monday – Friday


Corporate Headquarters
Ziply Fiber Headquarters
PO Box 1127
Everett, WA 98206


Fiber Construction Feedback 
If you have feedback or concerns about fiber construction on your property, email us at [email protected]


Contract Administration 
Construction, Engineering or Operations Services contractors interested in partnering with Ziply Fiber may declare their intent by emailing the address below and including the company name, contact person, phone, email address and brief description of services.
[email protected]

Executive Team
If you’d like to reach Ziply executives regarding an issue you are experiencing, you can email them directly at [email protected]

Investor Relations 
For current holder of Ziply Secure Notes looking to obtain access to our bond reporting site, please contact us at [email protected]


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Check out awesome careers with Ziply Fiber.