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Internet

• Installation and Setup Hub
  • Prepare for Your Installation Appointment

    Fiber installation process There are two steps to delivering fiber ...

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  • Restarting a Router

    This quick video shows you just how easy it is to reboot your router ...

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  • Set Up Ziply Fiber Router

    If you received a new or upgraded router, this video and the links ...

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  • System Recommendations for Fiber Internet

    Whether you use Chrome, Firefox, Safari, or Edge to browse the ...

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  • Connecting to WiFi

    You can connect any WiFi-capable device to your Ziply Fiber wireless ...

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  • WiFi Performance Tips

    Use these tips to get the most from your wireless network. Understand ...

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• Internet Troubleshooting Resources
  • Internet Outage and Connectivity

      Is there an outage in your area? If your internet is ...

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  • Automated Troubleshooting

    Use the automated troubleshooting tool if you're having trouble with ...

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  • How to Improve Your Internet Speed

    Is your internet acting sluggish? Follow these steps to troubleshoot ...

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