QR Recovery Code

The Ziply Password Manager QR recovery code is a secure way for you to recover or reset your Ziply Password Manager master password. It is strongly encrypted and can only be decrypted on one of your synced devices.

For your security, a QR recovery code is the only way for you to retrieve your master password in case you forget it. Therefore, we strongly recommend that you create a Ziply Password Manager QR recovery code as soon as you install Ziply Password Manager.

Because the QR recovery code is so important, a message will appear each time you log in to Ziply Password Manager until you create the code. Once it’s created, you can save the code as an image and store it in a safe, secure place—not in the same location as your device.


  • If you sync new devices, Ziply Password Manager may ask you to create a new QR recovery code. If this happens, make sure you create a new QR recovery code, as the older QR recovery code will not work anymore.
  • Every time you change your master password, the Ziply Password Manager app asks you to create a new QR recovery code. Be sure to safely store your latest code.
Your device Create a QR recovery code
  1. Sign in to Ziply Password Manager.
  2. Go to Settings > Create Recovery Code.
  3. Click Save.
  4. Select a location where you want to store the file, and click Save.
  5. Go to your file manager, select the file, and print it out.
Mobile device
  1. Sign in to Ziply Password Manager.
  2. Go to Menu > Settings, and tap Create Recovery Code. The image is automatically created.
  3. Tap Save as image. The code is saved to your Photos/Gallery folder on your device.
  4. Go to your Photos/Gallery folder, and tap on the photo. Send the image to a service where you can print it out from.
  5. Delete the file from your device once you’ve printed out the code.

Note: We recommend that you save the code as an image and print the file out for safekeeping, rather than storing the file on your computer. To recover the code, you can then use your mobile device to scan the image.

Still need help? Call 1.888.947.5995

Recommended Articles

Install or Update Ziply Device Safety

When you order Ziply Device Safety, we will send you a welcome email with your login information. Ziply Device Safety works on your PC, Mac, iOS device and Android device. Check the ...

Read the Article
Ziply Device Safety

We at Ziply Fiber are dedicated to elevating the connected lives of our customers with the fastest fiber internet in the Northwest. But we know that the digital world is full of danger, ...

Read the Article
Manage Your Ziply Device Safety Account

If you ever need to access or change your account information, here's how to log into the Ziply Device Safety portal. On the main screen select Account Details to see: Your ...

Read the Article