Fiber-optic internet built for Riddle

If we plan to expand our fiber network to your specific location, you’ll receive multiple communications, like door hangers and mailers.

• In the days before construction, ambassadors will go door to door, and crews will place door hangers to let you know that Ziply Fiber’s network will be in the area soon.
• As construction wraps up, we’ll notify residents and businesses through mailers when fiber internet is available at their locations.
• To stay up to date about construction activities near you and to sign up for email updates, visit our New Fiber Construction page.

Flags and paint tell us where we need to work around utility lines so our construction crews can avoid damaging them with their equipment. These markers are vitally important to keep local services uninterrupted and to prevent injury from ruptured gas or electrical lines.

Timelines vary based on a number of factors:

City planning and neighborhood layout

• The easier it is to access utilities and property easements (right-of-way or shared access points in a neighborhood), the more efficiently we can complete each phase of construction. Complex street designs or limited access points can slow a crew’s progress.

Weather and unexpected natural obstacles

• Inclement weather can slow down any kind of construction project. Fiber construction is no exception. Snow, rain and frozen ground can cause fiber construction to slow or postpone.

Local restrictions

• Communities have different allowances for construction hours. In some cases, we can work as long as there’s daylight. In other cases, we’re restricted to specific hours during the week. Regardless of the crew’s availability, we must comply with local ordinances.

The fenced holes show where we place pedestals for equipment that supply fiber service to homes and businesses nearby. Weather permitting, we’ll install the pedestal soon after crews dig the hole. In the meantime, it’s fenced in for your safety.

Here are a few ways you can determine if you have an easement and how to find it.

• Check the legal description of your property on the deed. If you don't have a copy of your property deed, you can reach out to your county clerk to order a copy.
• Reach out to your utility company to ask if they have easement information for your property.
• The zoning or mapping department is responsible for keeping records for your area and may be able to provide information about easements on your property.
• You can also hire a title insurance company or private title searcher to provide a comprehensive report about easements.

Temporary parking restrictions allow crews to access and work in different construction areas safely. We realize this is an inconvenience, and we do our best to complete work as quickly as possible.

Service will be available for installation once a group of homes or businesses are collectively connected to the systems and we’ve completed testing. Ziply Fiber will attempt to contact you as soon as possible to sign up for service and schedule an installation at your address.