Pay Your Bill
Log into My Account to manage your Ziply Fiber account online. To log in, you’ll need a Ziply ID. See Create Your Ziply ID if you haven’t already set one up. Enrolling in paperless billing and autopay will save you $10/month. Making a one-time payment does not set up autopay or [...]
View & Print Your Bill
Log in to My Account to manage your Ziply Fiber account online. To log in, you’ll need a Ziply ID. See Create Your Ziply ID if you haven’t already set one up. View and print your bill Click Billing. The CURRENT BILL will load by default. If you are looking to view a [...]
Learn More about Ziply Fiber Bills
Here you'll find general information about Ziply Fiber bills. Log in to My Account or the Enterprise Portal to view or pay your Ziply Fiber bill online. See Pay Your Bill for payment options. For help resolving a billing issue, contact us. Billing Date Your Billing Date is the first day [...]
Autopay
Set up autopay to pay your monthly bill automatically and securely with no action required after setup. Log in to My Account to set up and manage autopay. To log in, you’ll need a Ziply ID. See Create Your Ziply ID if you haven’t already set one up. Set up autopay From the Home or [...]
Paperless Billing
Log in to My Account to manage your Ziply Fiber account online. To log in, you’ll need a Ziply ID. See Create Your Ziply ID if you haven’t already set one up. To turn paperless billing on or off Click Billing. In the Total balance section, click TURN ON or TURN OFF [...]
Compare Bills
Log in to My Account to manage your Ziply Fiber account online. To log in, you’ll need a Ziply ID. See Create Your Ziply ID if you haven’t already set one up. How to compare bills Click Billing. Under your CURRENT BILL you will see the option to Compare bills. Click [...]
Your Final Bill
Here are answers to commonly asked questions about a final bill from Ziply Fiber. When should I expect to receive my final bill? You will receive your bill on your regular monthly billing date. Allow 2 to 4 weeks after you disconnect service. How are the charges calculated? You are billed based [...]
Missing Bill Payment
Is your Ziply Fiber payment not showing on your bill? If your bank has cleared the payment, and it’s been at least 10-14 business days since you made the payment, we can help. Gather the information below and contact us. Payment date Exact payment amount Date the funds cleared [...]