Set up autopay
- For automatic and secure monthly payments, set up autopay.
- Automatic payments will begin with your next bill.
Pay online
Log in to My Account or the myZiply app to make a payment.
- No fee.
- Pay by checking account, debit card, or major credit card.
- Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.
Pay by phone
- Use our Automated System: 1.866.947.5955. A service fee of $3.50 may apply.
- Have your Ziply Fiber account number handy when you call.
- Pay by checking account, debit card or major credit card (except American Express).
- Payment is posted to your account the same day.
Pay in person
Pay in person at a Ziply Fiber payment kiosk.
- Pay by cash, check or money order.
- Payment is posted to your account the next business day.
Pay by mail
Send your payment and payment stub to:
Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416
- No fee.
- Pay by check or money order made out to Ziply Fiber.
- Payment is posted to your account after 5:30 p.m. on the day it is received.
- If you need to make an overnight payment, send to:
Ziply Fiber
Fifth Third Bank
Wholesale Lockbox 704416
5050 Kingsley Drive
Cincinnati, OH 45227