If you don't have an account log in, the short video below will show you how to make a one-time payment using Express Pay.
For easier, automatic monthly payments, set up Auto Pay.
- No fee.
- Pay by checking account, debit card, or major credit card.
- Make one-time payments or set up Auto Pay. Note: If you sign up for Auto Pay, your automatic payments will begin with your next bill. If you need to make a payment right away, log in and click Make A Payment in the My Payments menu.
- Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.
Pay by Phone
- Use our Automated System: 1.866.947.5955. A service fee of $3.50 may apply.
- Speak with a Ziply Fiber Agent: 1.866.699.4759. A service fee may apply.
- Have your Ziply Fiber account number handy when you call.
- Pay by checking account, debit card or major credit card (except American Express).
- Payment is posted to your account the same day.
Pay in Person
Pay in person at a Ziply Fiber retail store, or find an agent location near you that accepts payments.
- There is a $1.50 fee at agent locations. Some retail stores charge a fee; check your local store for details.
- Pay by cash, check or money order.
- Payment is posted to your account the next business day.
Pay by Mail
Send your payment and payment stub to:
P.O. Box 740416
Cincinnati, OH 45274-0416
- No fee.
- Pay by check or money order made out to Ziply Fiber.
- Payment is posted to your account after 5:30 p.m. on the day it is received.
- If you need to make an overnight payment, send to:
Fifth Third Bank
Wholesale Lockbox 704416
5050 Kingsley Drive
Cincinnati, OH 45227