Back

Account

• Manage Your Account
  • Make Account Changes

    Log in to My Account to manage your Ziply Fiber account online. To ...

    Read the Article
  • Equipment Returns

    If you're moving, upgrading equipment or canceling a service, use ...

    Read the Article
  • Equipment Recycling and Disposal

    If your equipment is listed in the tables below, it is yours to keep, ...

    Read the Article
  • Cancel Your Service

    How do I cancel or close my Ziply Fiber account? We're sorry to hear ...

    Read the Article
  • Change Your Password

    My Account Password Log in to My Account to manage your Ziply Fiber ...

    Read the Article
  • Create Your Ziply ID

    Creating a Ziply ID allows you to log into My Account and manage your ...

    Read the Article
  • View Orders and Service Tickets

    Order tracking To view the status of a pending order, log in to My ...

    Read the Article
  • Payment & Login Issues

    Solve issues with online payments and your Ziply Fiber login ID. ...

    Read the Article
  • Transfer Your Ziply Fiber Service

    If you're moving, follow the steps below to transfer Ziply Fiber ...

    Read the Article