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View orders and service tickets

You can view orders and service tickets in My Account or the Ziply Fiber app.


Order tracking

See the status of open orders at the top of the Home tab.


Order history

You can view a list of your prior orders or service tickets from the Account tab by clicking VIEW ORDERS AND SERVICE TICKETS under Order And Service Ticket History.


Order numbers

Anytime you place an order that changes your Ziply Fiber service, we send you a confirmation email where you can also find the order number associated with the change.

Still need help? Call 1.866.699.4759

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