Pay Online
Log in to My Account or the myZiply app to make a payment.
If you don't have a log in, use Express Pay.
For easier, automatic monthly payments, set up Auto Pay.
- No fee.
- Pay by checking account, debit card or major credit card.
- Make one-time payments or set up Auto Pay. Note: If you sign up for Auto Pay, your automatic payments will begin with your next bill. If you need to make a payment right away, log in and click Make A Payment in the My Payments menu.
- Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.
Pay by Phone
- Choose our Automated System: 1.866.947.5955. $3.50 service fee may apply.
- Or speak with a Ziply Fiber Agent: 1.866.699.4759. Service fee may apply.
- Have your Ziply Fiber account number handy when you call.
- Pay by checking account, debit card or major credit card (except American Express)
- Payment is posted to your account the same day.
Pay in Person
Find a Ziply Fiber retail store or agent location near you that accepts payments.
- $1.50 fee at agent locations. Some retail stores charge a fee. Check your store for details.
- Pay by cash, check or money order.
- Payment is posted to your account the next business day.
Pay by Mail
Send your payment and payment stub to:
Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416
- No fee.
- Pay by check or money order made out to Ziply Fiber.
- Payment is posted to your account after 5:30 p.m. on the day it is received.
- If you need to make an overnight payment, send to:
Ziply Fiber
Fifth Third Bank
Wholesale Lockbox 704416
5050 Kingsley Drive
Cincinnati, OH 45227