Oregon Discount Program
Oregon Telephone Assistance Programs
In addition to the Federal Lifeline discount, the Oregon Telephone Assistance Program offers an additional $10.00 state discount to eligible customers who apply their discount to a telephone or internet service.
Eligibility & Application
Please note customers who subscribe to Seasonal, Stay Connected, or Vacation Service are not eligible for the Federal Lifeline discount. Existing Lifeline customers must remove Federal Lifeline in to enroll in Seasonal, Stay Connected or Vacation Service, and reapply for Federal Lifeline upon restoring service.
To receive the Federal Lifeline discount and/or the Oregon Telephone Assistance Program discount each month, you must certify that you or someone in your household is eligible. Visit https://www.oregon.gov/puc/Pages/Oregon-Lifeline.aspx to complete an online application or call the Oregon Public Utility Commission at (800) 848-4442 to request a paper application. You must verify your continued eligibility annually (or as requested). If there is someone else at the address who is receiving a Federal Lifeline discount and you wish to be considered a separate economic unit, the Federal Lifeline Application and proof of eligibility must be submitted along with the Federal Lifeline Household Worksheet (también disponible en español).
For further information, please contact Customer Service. A Ziply Fiber representative will be happy to answer your questions and assure you receive the appropriate application.