Control Volume Through Set-Top Box

You can control your TV volume through your Ziply Fiber Set-Top Box (STB) in 3 easy steps with your remote control:

  1. Press and hold the OK and 2 buttons together, then release both. The red LED light blinks twice and stays on.
  2. Press 9 5 5 to make the red LED light blink twice and stay on.
  3. Press the STB Power STB Power button on your FiOS remote button to make the red LED light blink 3 times and turn off.

The Set-Top Box should now control the volume on your TV.

Note: To reset your remote so the Volume buttons only control your TV, follow same process as above, but press 9 5 5 followed by the TV Power TV Power button on your FiOS remote button.

Still need help? Call 1.866.947.5995

Recommended Articles

Troubleshooting Fiber TV

Having a Fiber TV issue? Here are some tips for solving other problems: Press Menu on the remote and scroll down to Help. Also check out Channel 131 to see what's new. Restart ...

Read the Article
My Set-Top Box

Your Fiber TV equipment includes (1) a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set-Top Box, and (2) a remote control. Problems? See our TV Support Wizards. Need to Activate ...

Read the Article
Fiber TV Channel, Installation, and User Guides

rate-card-fibertv-or-waHere's where you can find downloadable channel lineups and equipment guides for your Fiber TV package.  Channel availability is based on market. Not all ...

Read the Article