Control Volume Through Set-Top Box

You can control your TV volume through your Ziply Fiber Set-Top Box (STB) in 3 easy steps with your remote control:

  1. Press and hold the OK and 2 buttons together, then release both. The red LED light blinks twice and stays on.
  2. Press 9 5 5 to make the red LED light blink twice and stay on.
  3. Press the STB Power STB Power button on your FiOS remote button to make the red LED light blink 3 times and turn off.

The Set-Top Box should now control the volume on your TV.

Note: To reset your remote so the Volume buttons only control your TV, follow same process as above, but press 9 5 5 followed by the TV Power TV Power button on your FiOS remote button.

Still need help? Call 1.866.947.5995

Related Articles

Troubleshooting Fiber TV

Having a Fiber TV issue? Try these tips for solving other problems: Press Menu on the remote and scroll down to Help. Also check out Channel 131 to see what's new. Restart ...

Read the Article
My Set-Top Box

Your Fiber TV equipment includes (1) a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set-Top Box, and (2) a remote control. Problems? See our TV Support Wizards. Need to Activate ...

Read the Article
Fiber TV Channel, Installation, and User Guides

Here's where you can find downloadable channel lineups and equipment guides for your Fiber TV package.  Channel availability is based on market. Not all channels are available in ...

Read the Article