No dial tone Make sure your phone is plugged into the wall jack. If multiple phones share the same line, confirm that all phones are hung up. For a phone using electric power, make sure it’s plugged in and the power outlet is working. If your phone runs on battery power, [...]
Here’s how to manage your voicemail greeting and passcode, save messages and more. Access voicemail for the first time. Callers can leave you messages before your mailbox is set up. To listen to messages and use other voicemail features, dial *100 from your Ziply Fiber Home Phone. The first [...]
During power outages a battery backup keeps your Ziply Fiber Home Phone connected. Note: The battery backup only connects your Ziply Fiber Home Phone service, not internet. Charging status On the power-supply unit connected to your battery backup, an illuminated green light indicates that [...]
Anonymous call rejection Block callers whose numbers are not displayed on your caller ID. Activate anonymous call rejection: *77 Deactivate anonymous call rejection: *87 Call blocking See instructions for blocking telemarketers and other unwanted calls here. Call forwarding Send [...]
International calling rates Use our downloadable rate card to determine the cost of international calls with one of our World Calling Plans added to your Ziply Fiber Home Phone service. Without one of our international calling plans, you're charged a per-minute rate for international calls. [...]
Call Block allows you to block calls from specific phone numbers and telemarketers. Blocked callers hear a voice recording that says you’re not currently accepting calls. Block a specific phone number Press * 6-0 (on a rotary phone, dial 1-1-6-0). Follow the instructional prompts for [...]
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