No dial tone
- Make sure your phone is plugged into the wall jack.
- If multiple phones share the same line, confirm that all phones are hung up.
- For a phone using electric power, make sure it’s plugged in and the power outlet is working.
- If your phone runs on battery power, confirm that the battery is charged.
If your phone still has no dial tone, contact us for support.
Fast busy
If you hear a fast-busy signal when you try to make a call, it may mean you have a balance due. Call the number below for help with your account.
Calls go straight to voicemail
Find a variety of voicemail support here.