Need to upgrade or change your Ziply Fiber services? Have to make a billing change? Want to edit your account profile? Start right here.


Ziply Fiber Service Changes 
  • Change your account's billing name
  • Upgrade or change your Ziply Fiber services
  • Move services to your new home
  • Put your service on vacation hold
  • Cancel your service
  • Reschedule a service appointment

Billing Changes 
  • Change your billing address
  • Turn paperless billing on or off
  • Add another user to your account

Ziply Fiber ID Changes 
  • Change your Ziply Fiber ID email and/or password
  • Change your emergency mobile number
  • Link or unlink accounts

Need to change your payment method?

Still need help? Call 1.866.699.4759 or Live Chat

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