Here's where you can find downloadable channel lineups and equipment guides for your Fiber TV package. Channel availability is based on market. Not all channels are available in all markets. Use your on-screen Interactive Media Guide (IMG) to search for programming by day and time, [...]
Your Fiber TV equipment includes (1) a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set-Top Box, and (2) a remote control. Go here to download your channel guide. You probably have an HD or DVR Set-Top Box: High Definition (HD) set-top boxes provide all the features of the [...]
Activating your Set-Top Box (STB) is easy. The steps are the same in all of the following scenarios: Upgrading to a new Ziply Fiber service Adding a new STB to another TV Installing it yourself Having a Ziply Fiber technician install it for you Here's how to activate your Fiber [...]
Having a Fiber TV issue? Try these tips for solving other problems: Press Menu on the remote and scroll down to Help. Also check out Channel 131 to see what's new. Restart Fiber TV equipment to fix connectivity and image issues Can't watch special programs or sporting events [...]
Your remote control gives you the power to do everything from change channels to set all kinds of preferences. Check below to get the most out of your Fiber TV experience. Download the user guide Program your remote Set up a favorites list and change the language Turn on [...]
Your Fiber TV service offers accessibility solutions for customers with disabilities. Here are the instructions for turning on Audible Navigation, Descriptive Video Service, and Closed Captioning using your Fiber remote control. Enable Audible Navigation [...]
To order a replacement or an additional remote for Fiber TV, contact Customer Service. A Technical Support Agent will determine whether your remote needs to be replaced. There is no charge if the agent determines you're eligible for a free replacement. Requests for additional remotes [...]
Click questions below for answers about Fiber TV and streaming alternatives. Where do I go for Fiber TV help and instructions? Navigate to Help on your TV or get instructions and how-to guides by visiting the Ziply Fiber Help Center for Fiber TV. What channels do I have with [...]
Updating file attachment!