Click questions below for answers about Fiber TV and streaming alternatives.


Navigate to Help on your TV or get instructions and how-to guides by visiting the Ziply Fiber Help Center for Fiber TV.

Check out your monthly Channel Guide to view the complete list of available channels. Go to our Help Center for downloadable channel lineups.

Ziply Fiber is not offering a TV app. After extensive investigation, we have discovered you can enjoy better content and have a better experience by using the apps provided by our network partners.

We realize some of you may have used the Frontier.TV app to remotely manage your in-home DVR and we sincerely apologize that function is no longer available.

Streaming! There are plenty of great Streaming TV services offering on-the-go access to a wide range of entertainment.

Go to for help navigating streaming TV and to view a special offer to get started, or call us at 1-866-MYZIPLY. We are here to help.

Pay-Per-View is still available to catch great on-demand entertainment, the latest concerts, and shows.

Yes, they are available.

The movies and shows you purchased while with Frontier were not part of the transition, so we literally bought them all over again. While we aren't sure if you are going to re-watch a movie you bought, it is important to us that you can.

Fiber TV is not the place to purchase videos. If you ever move out of our coverage area (and we hope you never do), you'll lose access to your videos. We think you're better off purchasing videos from a streaming provider, so you can take them with you. There are plenty of great streaming TV services offering on-the-go access to a wide range of entertainment. We’ve rounded up some of the top options for you. Drop by for a look.

Yes. Several streaming providers offer Live TV, with a few including local TV stations. Some of the popular subscription providers include DIRECTV Stream, Hulu + Live TV, and YouTube TV.

Yes. Live streaming services like DIRECTV Stream, Hulu+Live TV and YouTube TV work with most of your existing devices like smartphones, tablets, computers, and streaming devices.

It depends more on the connections your TV has versus its age. If you have an available HDMI port, a streaming device should work.

No. Smart TV is itself a streaming device. The TV comes with a set of entertainment apps preloaded and the ability to download more directly to your Smart TV.

It depends. If you have multiple TVs in your home but you only watch one at a time, you can simply move your device from one TV to another. All of your current device and account settings will stay intact. However, if you want to watch entertainment on more than one TV at the same time, then you will need a separate device for each TV.

You are welcome to use whichever device best suits your needs (Roku, Chromecast, Apple TV, Fire TV, etc). All will work on top of the fast, reliable internet service Ziply Fiber provides.


Sorry, you cannot use a home DVR to record streaming videos. However, several subscription services do offer a cloud DVR to record movies & TV shows including DIRECTV Stream, YouTubeTV, and Hulu Live+.

Still need help? Call 1.866.699.4759

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