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Support Wizard
Let's check for the simplest problem first.
Find the ringer volume control on your phone, and turn it all the way up. Place a test call to your phone number from your cell phone, or ask someone else to call you.
Did you receive the call?
Please select an option before you continue.
If call forwarding is turned on, you won’t be able to answer any calls.
After you hear a dial tone on your phone, try disabling call forwarding. Most customers can press 7 3 to turn off call forwarding. Place a test call to your phone number from your cell phone, or ask someone else to call you.
Did you receive the call?
Please select an option before you continue.
We're glad the Support Wizard was able to help you resolve this issue.
Please contact Ziply Fiber Technical Support.
We can help you further troubleshoot the problem and schedule a service appointment if needed.
Please call customer support for assistance 1.866.699.4759.
Still need help?
Call
1.888.488.0038
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