If you received a new or upgraded router, this video and the links below offer instructions and equipment guides for setting up your internet or Fiber TV services.
Set up your Fiber Internet Router
- After unpacking your installation kit, write down or take a picture of the WiFi Network Name and Password on the bottom of your new router. (You’ll need this later to connect your phones, computers and other devices to WiFi.)
- For best WiFi coverage, place the router in a central location in your home.
If you’re also connecting TV equipment, connect your internet router first, placing it next to or nearby your primary TV and set-top box.
- Connect the ethernet cable to your router and power it on.
Our quick setup guide (pdf) offers visual instructions for these Ziply routers:
- Arris NVG468MQ
- Arris MEB1100
For Fiber TV or DSL equipment: