Order tracking

To view the status of a pending order, log in to My Account or open your Ziply Fiber app, where you'll find order tracking at the top of the Home tab.

Order history

To view a list of your service changes and tickets for service support, log in to My Account.

  1. Select Account.
  2. Scroll down to Order And Service Ticket History.

Order Numbers: Anytime you place an order that changes your Ziply Fiber service, we send you a confirmation email where you can also find the order number associated with the change.

Still need help? Call 1.866.947.5988

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