Back

Why Do I Need My Premium Tech Pro?
Because sometimes you need help

My Premium Tech Pro is no longer available to new customers.

Existing customers enrolled in My Premium Tech Pro have access to:

  • Technical support for Ziply Fiber network-related issues
  • Wireless network setup and best-effort troubleshooting for one Ziply Fiber router with unlimited Wi-Fi enabled devices (see list of devices covered here)
  • Phone support from tech agents 7am-Midnight (12 am) ET, 7 days a week by calling (623)-473-9558.
Email article Print article
Still need help? Call 1.866.947.5995

Recommended Articles

Features of My Premium Tech Pro

My Premium Tech Pro is no longer available to new customers. Existing customers enrolled in My Premium Tech Pro have access to: Technical support for Ziply Fiber network-related ...

Read the Article
Ziply Device Safety

We at Ziply Fiber are dedicated to elevating the connected lives of our customers with the fastest fiber internet in the Northwest. But we know that the digital world is full of danger, ...

Read the Article
Configure Parental Controls

Find out how to set up parental controls on a Windows computer, iOS device or Android device. You can change Browsing Protection settings and Time Limits right in the Ziply Device Safety ...

Read the Article