My Premium Tech Pro is no longer available to new customers.
Existing customers enrolled in My Premium Tech Pro have access to:
- Technical support for Ziply Fiber network-related issues
- Wireless network setup and best effort troubleshooting for one Ziply Fiber router with unlimited Wi-Fi enabled devices
- Wi-Fi devices are limited to the most popular devices such as
- Amazon Echo
- Amazon Fire
- Nest thermostats
- Google devices
- Google Chromecast
- Nest cameras
- Amazon/Ring cameras
- TP link plugs
- Arlo cameras
Phone support from tech agents 7am-Midnight (12 am) ET, 7 days a week by calling (866)-947-5995.