Ziply Fiber Covid Policy

Safely serving you through COVID-19

Ziply Fiber is here to help you connect with the people and online experiences that matter most to you. We understand the importance of our network services during these times, and we want to reassure you that we are committed to keeping our customers and colleagues connected, safe and informed.

Fast, reliable network

As work-from-home and education moved primarily online during the pandemic, it’s critical that you continue to have a great network you can rely on.

Our top priority is expanding the capacity, reliability, and quality of our network for all that you do online. We’re working to ensure that our network is consistently on, reliably fast and confidently ready, and to show you what it means to be an honestly local company.

Supporting a healthy workforce

Our team members are following the precautionary tips recommended by the Center for Disease Control and many have the ability to work remotely and are doing so.

For our team members in the field who build, install, and maintain our critical infrastructure, we have a specific set of protocols for maintaining their safety and that of our customers. Depending on your location Ziply Fiber employees will generally arrive unmasked, however we can accommodate mask wearing if that’s more comfortable for you and our employees.

We appreciate everyone’s support in staying healthy and safe.

Like all businesses, we continue to monitor the situation closely and follow the lead of the CDC.