Effective 4/15/2023, Ziply Fiber has discontinued and grandfathered all Wholesale Advantage Broadband Service. Ziply Fiber's Wholesale Fiber Internet (WFI) service replaces WABB for your broadband needs. Please contact your Account Manager or email [email protected] with questions.
Wholesale Broadband Order Samples
DB/D - Wholesale Broadband Full Account Disconnect
Industry codes are required to do Wholesale business with Ziply Fiber.
Service areas include former Frontier Communications (Flag = F) and former Citizens Companies in OR, ID and MT (Flag = L). To identify the service area by exchange name, please refer to the Exchange and Access Line Matrix below.
Exchange and Access Line Matrix
Identifies Service Area Flag, Tariff, Access Line Codes and Voice Mail Access Numbers by Exchange
Includes Company Information by Service Area
Centrex Basic Feature Descriptions
Centrex to POTS & POTS to Centrex Ordering Matrix
Line Split and Line Share Job Aid
LNP Non-Simple Multiline Port Job Aid
Resale Bundle/Feature Package Ordering Job Aid
Resale Remote Call Forward Job Aid - Flag F
Service Order Request Inquiry (SOR) Job Aid
Wholesale Platform Remote Call Forward Job Aid
Wholesale Platform TOS/LTOS/NC/NCI Combination Matrix - Flag F
DB/C - Platform Business POTS Partial Disconnect
DB/C - Platform Business POTS PIC/LPIC Change Only
DB/C - Platform Change Business POTS Change Hunting
DB/D - Full Platform Business POTS Account Disconnect
DB/J - Change Platform Listing Only for Business POTS
DB/N - Install New Platform Business Centrex with Hunting
DB/N - Install New Platform Multiline Business POTS with Hunting
DB/N - Install New Platform Multiline Business POTS with Hunting - Flag-L
DB/V - Business POTS Platform Full Migration Retaining Ziply HSI
DB/V - Business POTS Platform Return to Native (RTN) with Reuse of UNE Loop
DB/V - Partial Platform Migration of Business POTS Account 'As-Specified'
EB/C - Change Resale PIC/LPIC for Business POTS
EB/D - Disconnect Full Resale Account for Residential POTS
EB/J - Change Resale Listing Only for Business POTS
EB/N - Install New Resale Business POTS with Features
EB/N - Install New Resale Business POTS with Hunting
EB/N - Install New Resale Business RCF with Additional Path
EB/V - Migrate Resale Business POTS 'As-Specified'
KB/N - Install New Resale Private Line
NB/N - Install New Resale Business PBX/DID/DOD
PB/C - Change Resale Business Centrex Post Migration
PB/V - Migrate Resale Business Centrex 'As-Specified'
PB/W - Migrate Resale Business Centrex 'As-Is'
QB/N - Install New Resale Business ISDN BRI
Order Samples
Change Existing Standalone Listing
Disconnect Existing Additional Standalone Listing
Disconnect Full Residential Standalone Listing Account
Establish New Standalone Business Straightline Listing
Establish New Standalone Caption
Establish New Standalone Sub Caption
Establish Standalone Caption Indent Listing
Establish Standalone Caption Indent with Sequencing
Migrate Standalone Listing Account 'As-Is'
Migrate Standalone Listing Account 'As-Specified'
Job Aids
Account Structure Changes on Standalone Listings
Directory Caption Listing VFO Order Job Aid
Directory Caption Listing VFO Pre-Order Job Aid
Directory Listing Activity on Conversion or Migration As Specified
Directory Listing Listed Location Job Aid
Directory Listing Migrate (JB-V) Job Aid
Directory Straight Line Listing VFO Pre-Order Job Aid
Foreign Directory Standalone Listing Job Aid
Listing and Alphabetizing Rules
Place Listing As (PLA) Job Aid
AB/C - Change CFA of Existing Analog Loop
AB/C - Change Existing Analog Loop to xDSL Compatible Loop
AB/C - Partial Disconnect xDSL Qualified Loop (ARSU) from Existing Multi-Loop Account
AB/C - Partial UNE Loop Disconnect Including BTN (Requires RPON)
AB/D - Disconnect Linesharing Service
AB/D - Full UNE Loop Account Disconnect
AB/V - CLEC-to-CLEC UNE Loop Migration Transfer
BB/V – Digital Loop with Local Number Port
Customer Service Record (CSR) Inquiry Process
Directory Listing Activity on Conversion or Migration As Specified
E9-1-1 Activation Process Guide
E9-1-1 Database Carriers Guide
Hunting Guide for Wholesale UNE Platform Centranet
Hunting Ordering Code Matrix - Flag L
LNP Cancellation by End User Request
LNP Troubleshooting and Trigger Guide
Local Calling Package Ordering Matrix
Local Response Completion Notice Intervals
LSR Validation Job Aid for Resale and Wholesale Platform
Move Job Aid Inside, Outside, Demarcation/NID)
REQTYP/ACT/LNA Combination Matrix
Resale Custom/Class Feature Ordering Matrix
Resale Feature Combination Table - Flag F
Resale Ordering Code Matrix - Flag F
Resale Voice Messaging Matrix - Flag L
Suspension and Restoral Process
Throwback and CLEC Disconnect in Error Process
TXTYP/TXACT Valid Combination Matrix
VFO LSR Preorder Dropdown Field and Response Code Values Job Aid
Updating file attachment!