The Wholesale Ordering Center is responsible for processing all Local Service Requests (LSRs) and Access Service Requests (ASRs), including the following:
8 a.m.-5 p.m. Pacific
Ziply Fiber's Trouble Administration allows trouble tickets to be entered directly into Ziply Fiber's VFO application or sent electronically to Ziply Fiber's Gateway.
Trouble tickets and trouble ticket status requests for all products except Wholesale Fiber Internet (WFI) should be submitted using one of the following:
Contact Ziply Fiber’s CCSC at 888-488-0072 if you:
If you are a Ziply Fiber Wholesale customer and would like to get connected with Ziply Fiber Trouble Administration, please email [email protected] for more information.
(Wholesale Access/Local Circuits and POTS Repair Only - Do Not Use for Broadband/InfoSpeed/BTAS Services.)
Updating file attachment!