What a Technical Support Plan Does

My Premium Tech Pro service includes:

  • Unlimited maintenance/optimization tune-ups
  • Unlimited security checkups, performing critical anti-virus scans and software analysis
  • Unlimited malware removal, be it a serious infection, or common junkware, even if you aren't using our Ziply Device Safety product
  • Wireless network setup and troubleshooting for one router with unlimited Wi-Fi-enabled devices
  • Email setup and troubleshooting for single email provider for tablets and smartphones to retrieve multiple email accounts
  • Port Forwarding for modems/routers
  • Basic setup/tutorial for a single iTunes account
  • Basic setup/tutorial for social media including LinkedIn, Facebook and Twitter
  • Software installation/configuration for many popular customer-purchased applications

My Premium Tech Pro is no longer available to new customers.

Still need help? Call 1.888.488.0247 or Live Chat

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