Payment Options

Set up autopay

  • For automatic and secure monthly payments, set up autopay.
  • Automatic payments will begin with your next bill.

Pay online

Log in to My Account or the myZiply app to make a payment.

  • No fee.
  • Pay by checking account, debit card, or major credit card.
  • Payment is marked "Pending" immediately and posted to your account the next day for credit card payments or the next business day for checking account payments.

Pay by phone

  • Use our Automated System: 1.866.947.5955. A service fee of $3.50 may apply.
  • Have your Ziply Fiber account number handy when you call.
  • Pay by checking account, debit card or major credit card (except American Express).
  • Payment is posted to your account the same day.

Pay in person

Pay in person at a Ziply Fiber payment kiosk.

  • Pay by cash, check or money order.
  • Payment is posted to your account the next business day.

Pay by mail

Send your payment and payment stub to:
Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416

  • No fee.
  • Pay by check or money order made out to Ziply Fiber.
  • Payment is posted to your account after 5:30 p.m. on the day it is received.
  • If you need to make an overnight payment, send to:

    Ziply Fiber
    Fifth Third Bank
    Wholesale Lockbox 704416
    5050 Kingsley Drive
    Cincinnati, OH 45227

To speak to our billing department, contact us.

To make payment arrangements, call 1.888.488.0032.

Still need help? Call 1.866.699.4759

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