Paperless or Paper Billing

Paperless billing is simple, convenient, and environmentally friendly.

Use your Ziply ID to manage your bills online instead of receiving them in the mail.

Watch this short video, or follow the instructions below, to see how easy it is to stop getting paper bills in the mail, or start receiving them again.

Follow these instructions to opt in or out of paperless billing.

1. Log in to My Account and click the My Profile menu
2. Click to expand My Accounts
3. Look for the words Bill Preference to see your current setting. It will reflect one of the following options:
   1. Receive Bill By Mail if you are not enrolled in Paperless Billing
      
      
   2. Enrolled in Paperless billing if you're already enrolled.
      
      
4. Click the word Manage next to Bill Preference
5. To enroll in Paperless Billing, click the checkbox that says, "Yes, I want Paperless billing"
   
   
6. To have your paper bill mailed to you, click the checkbox that says, "Please mail my bills to my billing address"
   
   

Once you're enrolled in Paperless Billing, you'll receive a monthly email when your bill is ready. To view your bill, log in to your Ziply account and click Current Bill in the My Bills menu.

To download or print your bill, click Past Bills in the My Bills menu.