Connection issues? Reboot for fast resolution.

If internet is slow, offline, or pixelated across multiple devices, try rebooting your WiFi router. Unplug the router for about 30 seconds and plug it back in. This simple step fixes a variety of internet connectivity issues.

For more detailed instructions, watch our instructional video here.


Buffering or pixelation

If rebooting doesn’t resolve buffering or pixelated connections, consider the data usage of devices connected to your wireless network. If a device is streaming HD movies or playing high-intensity video games, pause that activity to see if internet performance improves.


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Still need help? Call 1.866.947.5995

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