Use this page if your internet starts slowing down or dropping connections across multiple devices. If you’re having trouble with a single device, click here. Reboot router If multiple WiFi-connected devices are running slowly or losing signal, try rebooting your router. Simply power it [...]
If you're unable to access the internet after restarting your router, try releasing and renewing your IP address.. On the Home tab of the Ziply Fiber app scroll to the QUICK FIX TOOLKIT in the Network Status section. Click RESET IP [...]
Use this page if your computer is directly wired to your router via an Ethernet cable but still can't access the internet. 1. Check connectivity of other devices No other devices can connect to your WiFi. If all of your devices are unable to connect to the internet, try the [...]
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