Internet Outage and Connectivity
Connection issues? Reboot for fast resolution. If internet is slow, offline, or pixelated across multiple devices, try rebooting your WiFi router. Unplug the router for about 30 seconds and plug it back in. This simple step fixes a variety of internet connectivity issues. For more [...]
How to Release & Renew Your IP Address
If you have a persistent internet issue that's not resolved by restarting your router, try releasing and renewing your IP address. On a Windows computer: Click Start > Run and type cmd in the Open field, then press Enter. (If prompted, select Run as administrator.) Type ipconfig /release [...]
Transition to new Ziply Fiber IP blocks
As part of the transition from Frontier Communications to Ziply Fiber, it will be necessary to transition current IP address blocks to new Ziply Fiber IP address blocks. This change is required to ensure continued service. How does this impact your internet service? Unfortunately, failure to [...]