Support

Recording TV


When you record TV programming with your Set-Top Box:

  • You can watch and record shows from any of your Set-Top Boxes.
  • Shows are stored on the DVR and are accessible from all your Set-Top Boxes.
  • If you turn off the television in the middle of a recording, your DVR bookmarks where you stopped watching the show. When you view the recording again, the program continues where you left off.
  • If you run out of recording space, the DVR automatically deletes the oldest shows to make room for new shows.
  • If you don't want your DVR to erase saved programs, pick up your remote control and:
    • Select Menu > DVR > Select your DVR
    • Choose the programs you want to keep
    • Select Save Until I Delete
  • You can choose the video aspect ratio on Set-Top Box models 6200 or better. You can also choose between 4:3 (standard) or 16:9 (Cinema) mode.
  • To change the video format settings, pick up your remote control and:
    • Press Menu > Settings > Audio & Video > Video Format
    • Select the format you want to use
Still need help? Call 1.866.947.5988

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