Your equipment consists of either a DVR Set-Top Box (Digital Video Recorder) or a Non-DVR Set Top Box, and a Remote Control. Here are instructions for using your Set-Top Box. Be sure to download the channel guide for your state.
There are three types of Set-Top Boxes with different capabilities:
- Standard Definition (SD) Set-Top Boxes provide digital audio and video quality. SD gives you access to the TV Interactive Media Guide, over 45 all-digital music channels and Pay-Per-View or On Demand shows.
- High Definition (HD) Set-Top Boxes provide all the features of the Standard Definition Set-Top Box, as well as access to HD content.
- Digital Video Recorder (DVR) Set-Top Boxes provide all the features of the High Definition Set-Top Box, plus the ability to record shows and pause and rewind live TV.
A CableCARD is also available from Ziply Fiber for $5.99 per month. This device provides access to certain encrypted High Definition (HD) and Standard Definition (SD) digital programs without the need for a Set-Top Box. However, it does not support features like Video On Demand or Parental Controls.
For instructions on how to restart several specific set-top box models and resolve problems, choose your model below.
|Arris VMS 1100 HD||Arris IPC 1100 HD||Cisco CHS 335 HD|
|Cisco CHS435HDC||Motorola 2500 SD||Motorola 2708 SD DVR|
|Motorola 6200 HD||Motorola 6416 HD DVR||Motorola 7100-P1 HD|
|Motorola 7100-P2 HD||Motorola 7216 HD DVR||Motorola QIP7100|
Energy Efficiency Information