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Autopay

Use autopay to pay your monthly bill automatically and securely with no action required after setup. We recommend using a debit card or ACH to save more money with a $10/month autopay discount. You can also use a credit card and receive an autopay discount of $5/month.

You can make the following changes in My Account or the Ziply Fiber app.


Set up autopay

  1. From the Home or Billing tab, click Set up autopay.
  2. Click New Payment Method.
  3. Select how many days before your billing due date you want the payment applied.
  4. Click Continue.
  5. Enter your payment information and click Continue.

Change your autopay settings

  1. From the Home or Billing tab, click Manage autopay.
  2. Click EDIT.
  3. To change your payment method, select a different existing payment method, or click New bank account to add another payment method.
  4. To change when you want the payment applied, select your preference from the How many days before the due date should the payment be applied dropdown menu.
  5. Click SAVE CHANGES.
  6. Click CONFIRM.

Turn off autopay

  1. From the Home or Billing tab, click Manage autopay.
  2. Click on the TURNED ON toggle.
  3. To confirm turning off autopay, click YES, TURN OFF.
Still need help? Call 1.866.947.5988

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