We're sorry to hear you want to cancel your Ziply service. You can’t currently make changes to your service on our website.

Instead, please call and let dedicated agents help you figure out the best option.
(866) 699-4759, option 6.

 


Still need help? Call 1.866.947.5988

Recommended Articles

Your Final Bill

If you need to disconnect your Ziply Fiber services and close your account, you may have questions about your final bill and the charges you'll see. Here's what you need to know.  When ...

Read the Article
How to Return Equipment

Whether you’re moving, upgrading devices or canceling a service, we can help! If you have Ziply Fiber equipment that needs to be returned, please follow the steps below. Return your ...

Read the Article
Pay Your Bill & Payment Options

Set up autopay For automatic and secure monthly payments, set up autopay. Automatic payments will begin with your next bill. Pay online Log in to My Account or the myZiply app ...

Read the Article