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Convenience
Never miss a bill, even when you’re on the go
Savings
Paper statements are an extra $5/month
Security
Can help prevent identity theft resulting from stolen mail
Environment
Reduce your carbon footprint and the amount of paper waste in your home
Log in to My Account and click Manage Autopay in the My Payments menu. Learn more here.
Yes, you can view up to 12 months of prior statements in My Account as a paperless billing customer.
Yes, you can view your bill online from My Account.
Yes, you may still pay by check when receiving paperless statements. Please include your 17-digit account number in the “Notes” section of your check and send your payment to:
Ziply Fiber
P.O. Box 740416
Cincinnati, OH 45274-0416
Log into My Account and click the My Profile menu. Click to expand My Accounts. Look for Bill Preference to see your current setting. Select Receive Bill by Mail to continue receiving a paper bill for an extra $5/month.
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