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How to block unwanted calls and manage call blocking

Call Block allows you to block calls from specific phone numbers and telemarketers. Blocked callers hear a voice recording that says you’re not currently accepting calls.

Block a specific phone number

  1. Press * 6-0 (on a rotary phone, dial 1-1-6-0).
  2. Follow the instructional prompts for call blocking options. Phone numbers you add to your Call Block list will be repeated back to you for confirmation.

 

Cancel call blocking

To cancel call blocking, enter 8-0 and follow the prompts. (On a rotary phone, dial 1-1-8-0.)

 

Block telemarketing calls

If you know the phone number of a specific telemarketer, you can dial *6-0 to block them.

If you're tired of receiving unwanted telemarketing phone calls in general, you can add your number to the National Do Not Call Registry.

  • After submitting the form, you'll receive an email to verify your registration. 
  • Note that you may continue to receive calls from some organizations and charities. If you reach out directly to request being removed from their call list, they are required to honor your request.  

 

Call blocking errors

If you believe a telephone number is being blocked in error due, or mistakenly being identified as potential spam, contact us at the number below for assistance:

Still need help? Call 1.866.699.4759

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