Calling Features

Manage Calls and Messages

Your voicemail service helps you manage your calls and messages. You can listen to messages from anywhere, update your greeting as often as you like, save messages indefinitely, and so much more. Download the user guide: Voicemail Access Guide Enhanced Messaging Home [...]

How to Remove Robocall Blocking Errors

Call blocking can be a helpful tool when it comes to unwanted spam or robocalls. However, when call blocking features erroneously block real telephone numbers or demonstrate caller ID authentication issues, it can be a nuisance. If you know or believe a telephone number is being blocked in error [...]

How to Block Telemarketing Calls

If you're tired of receiving unwanted telemarketing phone calls, try signing up for the Do Not Call Registry or check out the calling features offered with your service. The National Do Not Call Registry The Do Not Call Registry lets you register your home or mobile phone number for free. It's [...]

Digital Phone Calling Features

Your Digital Phone calling plan includes a variety of helpful calling features. Other features are available as a separate purchase. Please note that certain features may not be available in your area. The  Calling Features User Guide and  Quick Reference Guide show you how to use them [...]

Home Phone Unlimited Calling Features

All Home Phone Unlimited calling plans include an extensive list of calling features at no additional cost (see below). The  Home Phone Unlimited User Guide is your complete guide to using your phone service, voicemail and calling features. Not sure which Ziply Fiber phone service you [...]

Never Miss a Call

Home Phone Unlimited customers: You can get every home phone call, no matter where you are. Simply use the Find Me-Follow Me (FMFM) and Simultaneous Ring features. Find Me-Follow Me (also called Locate Me) sends your calls to your choice of up to five locations, which ring in sequence. You can [...]

Robocaller Alert on Your Caller ID

Now your Caller ID will automatically alert you to robocalls and spam before you pick up the phone. No more wondering about a number you don't recognize. When your Digital Phone service detects a robocall or fraudulent call, you'll see Potential Spam on your Caller ID display. You can decide [...]