Known for its speed and reliability, fiber internet is quickly becoming the gold standard for home and business connectivity. But how does this cutting-edge technology actually make its way into your home?

Fiber networks: the big picture

Before we delve into the specifics of home installation, it's important to understand the broader network architecture that makes fiber internet possible.

Central offices: the heart of the network

The journey of fiber internet begins at what's called a central office. These facilities are the nerve centers of the fiber network, strategically positioned across the provider's coverage area, or footprint. Inside these central offices, you'll find something called the Optical Line Terminal (OLT), a piece of equipment that generates a fiber-optic signal. This is where the magic begins: data is transformed into pulses of light that will travel at incredible speeds through fiber-optic cables.

Infographic overview of the connection between a fiber-optic central office, distribution hub, access terminals and aerial or underground delivery 

Distribution hubs: the local connectors

From the central office, the fiber travels to distribution hubs. Think of these as local substations that serve specific neighborhoods or areas. You may have actually noticed them in your own neighborhood. They look like small utility boxes right on the side of the road. These hubs play a crucial role in efficiently distributing fiber-optic signals to individual homes and businesses in the vicinity.

The last mile: bringing fiber to your doorstep

The "last mile" is a term used in telecommunications to describe the final leg of the network that reaches individual subscribers in their homes. In the case of fiber internet, this last mile can take one of two forms: aerial or underground installation.

Infographic overview of the fiber-optic journey from an aerial pole or underground trench to your home router 

Aerial installation: the skyward approach

Aerial installation involves running fiber-optic cables along existing utility poles. This method is often preferred for several reasons:

The telecommunications industry began employing fiber over the subsequent decades for large-scale networking projects, like wavelength division muliplexing (don’t worry, that won’t be on the quiz). However, the costs were high for household use, and when the dot com bubble burst in 2001, the fiber industry took a hit.

If poles are available and the city or town grants the fiber-optic internet service provider the permit to use the poles, then this method is the easiest option.

Underground installation: the hidden path

When fiber lines can’t be attached to the utility poles, providers opt for underground installation. This is more costly but comes with some benefits:

While underground installation is more involved, new methods, like microtrenching, are gaining popularity. Microtrenching involves making a thin, shallow cut on the side of the road, which is less invasive, less expensive and less messy than traditional underground installation.

The choice between aerial and underground installation often depends on existing infrastructure, local regulations and specific neighborhood characteristics.

Technician in hard hat pulls cable from a truck on a road marked by traffic cones 

 

Pre-installation: preparing your property

When it's time to bring fiber internet into your home, Ziply Fiber follows a meticulous process to ensure a smooth and effective installation. Here's what you can expect:

1. Pre-installation consultation

Before installation day, a Ziply Fiber technician will contact you. This initial consultation serves several purposes:

Note that if you aren’t eligible for an aerial connection from the utility poles to your home, your installation may require an extra step of connecting the wire from the street to your home by burying it in your yard. This will involve an assessment of your property to check for other underground utilities and an additional appointment to bury the service wire in a small trench on your property.

Ziply Fiber technician carries a traffic cone to a Ziply Fiber van

 

2. ONT placement: the gateway to fiber

Once fiber is connected to your property, it’s time to turn it on. A crucial component of your fiber internet setup is the Optical Network Terminal (ONT). This device, which is like a modem, serves as the bridge between the fiber-optic network and your home network, converting the light signals from the fiber into electrical signals that your devices can use.

Key considerations for ONT placement include:

Contrary to what some might expect, the ONT doesn't always need to be outside. In many cases, especially in new installations, providers prefer to place the ONT inside the home. This indoor placement can offer better protection for the device and easier access for any future maintenance.

Image of a Ziply Fiber Optican Network Terminal (ONT( 

 

3. Fiber-optic installation

Now it’s time to bring the fiber-optic cable from the nearest access point — either a utility pole for aerial installations or an underground access point — into your home via the ONT. The technician will drill a small hole in your home's exterior to feed the fiber cable through, ensuring it's properly sealed to prevent any weather-related issues.

Ziply Fiber technician stands on ladder to install an Optical Network Terminal (ONT) on the side of a home 

 

4. Router placement: optimizing your WiFi

 Ziply Fiber technician setting up a router to deliver fast fiber internet to a new customer

 

5. WiFi extenders: boosting your signal

In larger homes or buildings with multiple floors, a single router might not provide adequate coverage everywhere. In these cases, WiFi extenders can be a game-changer. These devices help to amplify and distribute the WiFi signal to areas that the main router might struggle to reach effectively.

Ziply Fiber WiFi extender that ensures every room of your home benefits from fast fiber internet 

 

6. Speed testing: ensuring peak performance

After the installation is complete, the technician will conduct a speed test to ensure you're getting the speeds you're paying for. These tests are typically performed at both the ONT and the router to verify that the provisioned speed is being delivered.

It's important to note that while connections via Ethernet cable should achieve speeds very close to your provisioned speed, WiFi speeds may be somewhat lower due to various factors like distance from the router and potential interference.

Person runs internet speed test from desktop computer 

The fiber future

Fiber internet installation is a complex process that requires expertise and precision. Note that while you may be able to install your own router, installing your own fiber-optic connection is a job for the pros. From the central office to your living room, every step is crucial in ensuring you receive the high-speed, reliable internet connection that fiber technology promises.

With providers like Ziply Fiber leading the charge, fiber internet is becoming increasingly accessible, bringing lightning-fast speeds and unparalleled reliability to homes and businesses. As we continue to rely more heavily on digital connectivity for work, education, entertainment and beyond, fiber internet stands ready to meet and exceed our growing needs.

By understanding the installation process and following best practices for optimizing your setup, you can ensure that you're getting the most out of your fiber internet connection. Welcome to the future of internet connectivity — it's fast, it's reliable and it's here to stay.