| Admin Portal |
Communicator App |
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The web-based Admin Portal allows businesses to manage their Hosted Voice service. |
The Communicator App provides calling and collaboration features. |
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Admins can use the Schedule feature to manage incoming calls. |
Use the Preferences setting to customize your settings. |
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Use the Swap Out Phones feature to swap devices. |
The Auto Answer feature allows you to answer calls automatically. |
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This feature transcribes your voicemail messages and sends them to your email. |
Transfer calls internally and externally and use three-way calling. |
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This feature allows you to modify user voicemail options. |
Use the Call Hold feature to put your current call on mute. |
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Use this feature to customize your Hosted Voice hold music. |
Call Waiting allows you to put a call on hold and answer a second line. |
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The Presence/BLF feature allows other members to see your availability. |
This feature allows you to initiate a call by clicking any number in the Communicator app. |
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Auto Attendant enables the identification, segmentation, and routing of callers. |
Use this feature to pair your headset with the app. |
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This feature shows how to direct incoming calls to a Hunt Group. |
File Transfer allows you to copy and move files from one computer to another over a network. |
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Use this feature to send individual and group messages. |
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| End-User Portal |
Use the Presence feature to indicate your availability and status to other users. |
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The End User Portal allows you to modify voice services remotely using an internet connection. |
Screen sharing allows you to share your screen while on a call. |
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This feature allows you to update your E911 address. |
This feature allows you to conduct virtual meetings with your team. |
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This feature allows you to manage incoming calls based on a date and time. |
This feature allows you to access your voicemail from any computer that has the Communicator app. |
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Use Call Waiting to take another call when you're already on a call. |
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Use this feature to forward or send all calls to your voicemail. |
Phones |
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The Call Forwarding feature forwards all incoming call to a specified number. |
Learn how to place and answer calls, open voicemail, transfer calls, and make conference calls. |
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Receive calls on any physical phone within your business, including different office locations. |
Learn how to place and answer calls, open voicemail, transfer calls, and make conference calls. |
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Customize your screening options on incoming calls on your Hosted Voice phone. |
Learn how to place and answer calls, open voicemail, transfer calls, and make conference calls. |
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Send notifications to your email when you receive voicemail on your Hosted Voice phone. |