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Hosted Voice


Hosted Voice Instructional Guides

Find Ziply Fiber Hosted Voice instructional guides here. Using the End-User Portal Using the Administrative Portal Using the Desktop and Mobile Apps Yealink Phone Guides Hosted Voice Features Voicemail and Connection Solutions Polycom Phone [...]


Ziply Fiber Hosted Voice App

Click here to download the Ziply Business Communicator Desktop App for Windows PC Click here to download the Ziply Business Communicator Desktop App for iOS   Printable instruction guides Download a user guide to learn more about the features of Ziply Fiber Hosted Voice (Enterprise): [...]


Hosted Voice Instructional Videos

Find Hosted Voice instructional videos here.    End User Portal The End User Portal allows you to modify voice services remotely using an internet connection.   Admin Portal The web-based Admin Portal allows businesses to manage their Hosted Voice service.   Communicator App The [...]


Admin Portal Articles

Here you will find guidance for using Ziply Fiber Hosted Voice (Enterprise). The following topics are covered: Auto Attendant (includes IVR Components)- Here you will find an Auto-Attendant overview, learn to edit an Auto-Attendant, and Auto-Attendant Routes Guide Hunt Group- Learn [...]


Call Waiting

Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]


CentraNet

Download the following user guides for an introduction to CentraNet and its features:  CentraNet Service User Guide  CentraNet CustoPak User [...]


End User Voice Portal

Learn about the User Voice Portal in Ziply Fiber Hosted Voice (Enterprise). The Voice Portal is your voice services control center where you can manage who can contact you, how they will reach you, and when they can reach you. Many calling features can be managed via star code, but some things are [...]


Hosted Voice Voicemail

Learn about using the voicemail feature for Ziply Fiber Hosted Voice.   A voicemail box was assigned to you with your Ziply Fiber Hosted Voice service. In the Voice Portal, you can upload your voicemail greetings and personal name recordings, view and manage saved messages, and set up [...]


Using Your Phone

Here you will learn about: Detailed Phone Quick Start Guides Calling Basics Star Codes Call Functioning [...]


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