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Hosted Voice


Hosted Voice Instructional Guides

Find Ziply Fiber Hosted Voice instructional guides here. Using the End-User Portal Using the Administrative Portal Using the Desktop and Mobile Apps Yealink Phone Guides Hosted Voice Features Voicemail and Connection Solutions Polycom Phone [...]


Hosted Voice Instructional Videos

Find Hosted Voice instructional videos here.    End User Portal The End User Portal allows you to modify voice services remotely using an internet connection.   Admin Portal The web-based Admin Portal allows businesses to manage their Hosted Voice service.   Communicator App The [...]


Admin Portal Articles

Here you will find guidance for using Ziply Fiber Hosted Voice (Enterprise). The following topics are covered: Auto Attendant (includes IVR Components)- Here you will find an Auto-Attendant overview, learn to edit an Auto-Attendant, and Auto-Attendant Routes Guide Hunt Group- Learn [...]


Call Waiting

Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]


CentraNet

Download the following user guides for an introduction to CentraNet and its features:  CentraNet Service User Guide  CentraNet CustoPak User [...]


End User Voice Portal

Here you will find learn about the User Voice Portal feature that is part of Ziply Fiber Hosted Voice (Enterprise). The topics that are covered are: End User Voice Portal- Review of the Top Settings: User Info, Phone Numbers, Call Handling, Call Screening and Voicemail Update Your [...]


Voicemail

Here you will find information on how to use the voicemail feature for the Ziply Fiber Hosted Voice. The topics covered are: Voicemail Management Voicemail Local Access [...]


Using Your Phone

Here you will learn about: Detailed Phone Quick Start Guides Calling Basics Star Codes Call Functioning [...]


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