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Hosted Voice



Hosted Voice Instructions for Small Business

This page offers downloadable guides for using and managing Ziply Fiber's Hosted Voice service for small business.  End User Portal This downloadable End user Portal Guide (pdf) provides instructions for using the Hosted Voice dashboard to manage calls, contacts and messages. Desktop [...]


Call Waiting

Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]


End User Voice Portal

Learn about the User Voice Portal in Ziply Fiber Hosted Voice (Enterprise). The Voice Portal is your voice services control center where you can manage who can contact you, how they will reach you, and when they can reach you. Many calling features can be managed via star code, but some things are [...]


Hosted Voice Voicemail

Learn about using the voicemail feature for Ziply Fiber Hosted Voice.   A voicemail box was assigned to you with your Ziply Fiber Hosted Voice service. In the Voice Portal, you can upload your voicemail greetings and personal name recordings, view and manage saved messages, and set up [...]


Using Your Phone

Here you will learn about: Detailed Phone Quick Start Guides Calling Basics Star Codes Call Functioning [...]


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