Support

Using the Desktop and Mobile Apps


Your Desktop App software can be downloaded to any device with an Internet connection by logging in to your End User Portal at https://um.ziplyfiber.com/#login.html. Log in with your 10-digit phone number and the password given by Ziply Fiber.

Download the Desktop App Guide (pdf) or Mobile App Guide (pdf) to access quick instructions and tips on how to set up, navigate and begin using your Ziply Communicator. You’ll find instructions on features such as how to put a call on hold, initiate a 3-way conference call, or even start a group chat.

Still need help? Call 1.866.947.5988
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