Voicemail Management
A voicemail box was assigned to you with your Ziply Fiber Hosted Voice service. In the Voice Portal, you can upload your voicemail greetings and personal name recordings, view and manage any saved messages, and set up voicemail forwarding.
  • USERS: Sign in to the Voice Portal and scroll down to the Voicemail section. There, you can upload your voicemail greetings and personal name recordings, view and manage any saved messages, and set up Forward Voicemail to Email.
  • ADMINS: A user's voicemail box can be managed in Users > Voicemail tab. You can also go to the Voicemail section to view all of the voicemail boxes on the account, listed by name. The settings for individual voicemail boxes are the same in either location.

Info

Voicemail messages and greetings can also be managed by dialing in to the voicemail box.

Voicemail Box Greetings

Here, you can upload and manage your voicemail greetings (Basic, Busy, No Answer) and personal name recordings. Click the field to select a file from your computer, then click [Upload]. The upload will accept WAVE, MP3, and OGG files that are less than 10MB.

 


Still need help? Call 1.866.947.5988

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