The auto-attendant builder is comprised of various routes that work together to move calls. As routes are added to the builder, they’re arranged in neat rows and columns so you can see how it all fits together. Routes can be easily found, moved around, and connected as the auto-attendant is built.

When you're done configuring a route, click [Save], and it will be added to the builder canvas. Routes that have an Add icon after it require another route.

To edit a route, click on the primary card to open the route on the right.

For best results, use Chrome or Firefox (not Safari).

Schedule

Menu

Message

Group

User

Directory

Hang Up

Reference

Here's an example of a completed route: