Device Line Configuration

Individual lines on an IP phone can be assigned to a custom feature. Line 1 is the device owner’s main line and is always a Device Line type; it cannot be changed. All other lines are set to Deactivated by default, but another feature can be assigned from here, including Call Park, Device Line, Paging Group, Presence/BLF, Shared Line, and Speed Dial.



Assign a Feature

1. Go to either:

  • Account > Business Cloud > Users > Devices tab.
  • Account > Business Cloud > Devices

2. Locate and expand the device you want to configure.

3. Under Line Configuration, expand the line you want to assign a feature to. o Line 1 will always be assigned the Device Line It cannot be changed.

4. Fill out any required fields and click [Save] when you’re done.

Call Park

Device Line

Paging Group


Shared Line

Speed Dial

Still need help? Call 1.866.947.5988

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