Ziply Fiber CPNI Opt Out

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Ziply Fiber CPNI Opt Out

At Ziply Fiber, we take your privacy seriously. As part of our commitment to our customers, we provide you with the opportunity to opt out from having Ziply Fiber using customer proprietary network information or “CPNI” to offer additional Ziply Fiber products and services to you.

Your CPNI includes:

  • the types of services you purchase from Ziply Fiber,
  • how you use them, and
  • the related billing of those services.

Protecting the confidentiality of your CPNI is your right and our duty under federal law. You have a choice in allowing us to use CPNI about the services you have purchased from us to offer additional products and services to you. We could use your customer information to advise you of Ziply Fiber products that may be of interest to you even if you do not currently subscribe to any of these services with Ziply Fiber.

If this use of your CPNI is acceptable, then no further action on your part is required.

If you wish to have the use of your CPNI by Ziply Fiber restricted, please complete and submit the form below for each account number to opt-out of our use of your customer proprietary information to market additional Ziply Fiber services to you.

Fields marked with an asterisk are required.

You have the right to deny or withdraw our access to your CPNI at any time. If you choose to restrict our access to your CPNI, you will continue to receive high quality services from Ziply Fiber and your choice to restrict access to your CPNI will not affect the provision of any service to which you currently subscribe. The restriction will remain in effect until you notify us otherwise. Please also note that restricting your CPNI will not eliminate all of our marketing contacts with you. You may still receive marketing contacts from us that are not based on your CPNI. Whether or not you agree to allow us to use your CPNI information for marketing additional Ziply Fiber products or services to you, please be assured that Ziply Fiber takes the privacy of your customer information seriously and appreciates the opportunity to provide high quality communications to you.