Troubleshoot Phone Issues
Click your phone service issue below. Our Support Wizard will guide you step-by-step and help you solve the problem. My phone has no dial tone All my calls go straight to voicemail I can't hear the caller I can't make phone calls I always get a busy signal when I make a call [...]
Long Distance Call Problems
Here are 3 possible reasons why you can't make long distance calls: Your Call Forwarding service is turned on. There is a physical problem at a telephone switch. Your payment is overdue so your long distance calling service is restricted. Please try our Support Wizard to help diagnose [...]
Local Area Code Changes
When parts of the country grow to have too many local phone numbers, changes are needed. Sometimes new area codes are introduced. That can mean that people have to dial their own area code to complete a local call. These changes are overseen by the North American Numbering Plan Administration [...]