Star Codes
Account Call Screenings

These star codes apply to all users on the account.

Code Description
*41 All Other Callers: Block
All other calls (not otherwise specified in Call Handling settings) will be blocked.
*42 All Other Callers: Allow
All other calls (not otherwise specified in Call Handling settings) will be allowed.
*45 Custom Callers: Block
Calls from the number specified will be blocked.
*46 Custom Callers: Allow
Calls from the number specified will be allowed.
*47 Custom Callers: Block with Message
Calls from the number specified will be blocked with a message.
*48 Anonymous Callers: Block
Calls without caller ID will be blocked.
*49 Anonymous Callers: Allow
Calls without caller ID will be allowed.
*50 Anonymous Callers: Enable Block with Message
Calls without caller ID will be blocked with a message.
*51 Anonymous Callers: Disable Block with Message
Calls without caller ID will no longer be blocked with a message.
*57 Call Trace
Marks a call for a trace in your Call History. Used for troubleshooting.

User Call Screening

These star codes apply only to the user.
Code Description
*58 Custom Callers: Block with Message
Calls from the number specified will be blocked with a message.
*59 Custom Callers: Allow
All other calls (not otherwise specified in Call Handling settings) will be allowed.
*45 Custom Callers: Block
Calls from the number specified will be blocked with a message.
*60 Custom Callers: Block
Calls from the number specified will be blocked.
*63 Custom Callers: Forward
Calls from the number specified will be forwarded.
*64 All Other Callers: Block
All other calls (not otherwise specified in Call Handling settings) will be blocked.
*74 All Other Callers: Allow
All other calls (not otherwise specified in Call Handling settings) will be allowed.
*77 Anonymous Callers: Block
Calls without caller ID will be blocked.
*87 Anonymous Callers: Allow
Calls without caller ID will be allowed.
*95 Anonymous Callers: Enable Block with Message
Anonymous calls will be blocked with a message.
*97 Anonymous Callers: Disable Block with Message
Disables “Block with Message” for anonymous calls.
*78 Do Not Disturb: Enable
Turns on DND. All calls will be sent to voicemail.
*79 Do Not Disturb: Disable
Turns off DND

User Call Forwarding

Code Description
*72 Call Forward: All (On/Off)
When enabled, all calls will be forwarded to the number specified.
*90 Call Forward: Busy (On/Off)
When enabled, calls will be forwarded to the number specified when the line is busy.
*92 Call Forward: No Answer (On/Off)
When enabled, calls will be forwarded to the number specified when unanswered.
*94 Call Forward: Out of Service (On/Off)
When enabled, calls will be forwarded to the number specified when the device is out of service or not registered.

User Call Handling


Code Description
00 + EXT Transfer Call to Voicemail
Send a call directly to another user's voicemail box.
** + Ext Directed Call Pickup
Pick up a ringing extension for another user.
*40 Pick Up Group
Answer a ringing extension for another user in the same Pick Up Group.
*43 Call Waiting: Enable
Enables call waiting for ALL calls to the user.
*44 Call Waiting: Disable
Disables call waiting for ALL calls to the user.
*70 Call Waiting: Disable Next Call
If call waiting is enabled on the line, this star code will disable caller ID on the current call. Future calls will not be affected.
*62 Call Park
Places a call in a parking spot.
*66 + slot Call Park Retrieval
Retrieves a call from a parking spot.
*65 Caller ID: Enable Next Call
If the user's caller ID is blocked, this star code will enable caller ID for the current call. Future calls will not be affected. If caller ID was already enabled, it will continue to be enabled.
*67 Caller ID: Block Next Call
If the user's caller ID is enabled, this star code will block caller ID on the current call. Future calls will not be affected. If caller ID was already blocked, it will continue to be blocked.
*68 Caller ID: Manage (On/Off)
Enable or disable caller ID for the user.
*69 Last Call Return
Dial the last caller ID number that rang the line.
*98 Voicemail Management
Access your voicemail box.
Still need help? Call 1.866.947.5988

Related Articles

CentraNet

Download the following user guides for an introduction to CentraNet and its features:  CentraNet Service User Guide  CentraNet CustoPak User ...

Read the Article
AnyWare

The AnyWare cloud-based business phone system is the most flexible and cost-effective path for small and mid-sized businesses toward a reliable, feature-rich business phone system. It is ...

Read the Article