Caller ID
If your Ziply phone services include Caller ID, here's what you need to know. Caller ID lets you know who is calling before you answer the phone. Caller ID shows you the number of the caller, while Caller ID with Name lets you see the name and number of the caller. Your display unit [...]
Manage Calls and Messages
Your voicemail service helps you manage your calls and messages. You can listen to messages from anywhere, update your greeting as often as you like, save messages indefinitely, and so much more. Download the user guide: Voicemail Access Guide Enhanced Messaging Home [...]
Call Forwarding
If your Ziply phone services include Call Forwarding, here's what you need to know. For detailed instructions, choose a call forwarding feature, including Call Forward (All Calls), Call Forward Busy, Call Forward Plus (or Deluxe), Call Forward Plus (Fixed/Variable), Call Forward Unanswered/No [...]
Call Waiting
Call Waiting lets you take another call when you're already on the phone. Call Waiting ID shows you the number and/or name of the incoming caller. Caller ID equipment—either a separate unit or built into your phone—is required for this service. Note: A distinctive beep (short, long, [...]
Privacy/Security
Hopefully you'll never need them, but it's good to know these privacy & security features are available. Caller ID Blocking allows you to suppress your ID when making a call, and Call Trace will be helpful if you should receive inappropriate phone calls that put your safety at risk. Be sure to [...]
Call Block/Priority
If your Ziply phone services include Call Block, Selective Call Rejection, or Selective Call Acceptance, here's what you need to know. Find out details about the Priority Ring and Selective Ring features. Be sure to download the handy Business Calling Features Quick Reference [...]
Speed Dial/Efficiency
Take advantage of these time-saving features that will truly benefit your company. Find out how to use features including Speed Dial 8, Speed Dial 30, Three-Way Calling, Automatic Busy Redial, and Automatic Busy Redial. Hunting/Rollover and Conference Calling are also available. Be sure to [...]