In addition to the Federal Lifeline discount, Idaho Telephone Service Assistance Program offers an additional $2.50 state discount on voice service to eligible Federal Lifeline customers.
Please note customers who subscribe to Seasonal, Stay Connected, or Vacation Service are not eligible for the Federal Lifeline discount. Existing Lifeline customers must remove Federal Lifeline in to enroll in Seasonal, Stay Connected or Vacation Service, and reapply for Federal Lifeline upon restoring service.
To receive the Federal Lifeline discount and/or the Idaho Telephone Service Assistance Program discount each month, you must certify that you or someone in your household is eligible. The Federal Communications Commission and the State of Idaho uses the Universal Service Administration Company to administer the application and recertification process for these programs. Information can be found at https://www.lifelinesupport.org/get-started/. You must verify your continued eligibility annually (or as requested). If there is someone else at the address who is receiving a Federal Lifeline discount and you wish to be considered a separate economic unit, the Lifeline Application and proof of eligibility must be submitted along with the Federal Lifeline Household Worksheet (también disponible en español).
For further information, please contact Customer Service. A Ziply Fiber representative will be happy to answer your questions and assure you receive the appropriate application.